My mother received a digital receiver and two black boxes for the other televisions in the house the other day from Comcast. We had no choice but to convert to the new system or we would not receive a signal.
I followed the instructions provided for wiring the devices and programming the new remote controls, then called the activation phone number which was totally automated.
We waited the required 45 minutes following the call for a sign that the digital box was programmed, but nothing happened.
Still waiting.
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